TERMS OF SERVICE & PRIVACY POLICY
Spirit Hero, LLC Address: 2010 Crow Canyon Pl, Ste 100, San Ramon, CA 94583 Support: [email protected] | 800-239-9948
PART 1: TERMS OF SERVICE
Acceptance of Terms: By accessing or using our services, you agree to be bound by these Terms of Service.
Services Provided: Spirit Hero, LLC provides custom printed merchandise, including apparel, accessories, and promotional products.
SMS / Text Message Communications:
Consent: By providing your phone number and opting in through our website forms or widgets, you consent to receive SMS text messages from Spirit Hero, LLC for order updates, appointment reminders, and promotional offers. Messages may be sent via automated means.
Frequency: Message frequency varies.
Rates: Message and data rates may apply.
Opt-Out: You can opt out at any time by replying STOP to any text message.
Support: For help, reply HELP to any message or contact us at [email protected].
No Condition of Purchase: Consent to receive SMS messages is not a condition of purchase.
Limitation of Liability: Spirit Hero, LLC and mobile carriers are not liable for delayed or undelivered messages.
PART 2: PRIVACY POLICY
Information We Collect: We collect name, email address, phone number, and shipping address when submitted via our forms or order process.
How We Use Your Information: We use your data to fulfill orders, provide support, and send business updates.
SMS and Mobile Privacy: Spirit Hero, LLC is committed to protecting your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information: We do not sell or trade your personal information. We only share data with necessary service providers (such as shipping carriers) to fulfill orders.
California Privacy Rights (CCPA/CPRA): If you are a California resident, you have the following rights:
Right to Know: You may request to know what personal information we have collected or shared.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
Right to Correct: You may request that we correct inaccurate personal information.
Right to Opt-Out: Spirit Hero, LLC does not sell or share your personal information (including SMS data) with third parties for their own marketing purposes.
Right to Non-Discrimination: We will not discriminate against you for exercising these rights.
To exercise these rights, please contact us at [email protected] or 800-239-9948.
Data Security: We implement reasonable security measures to protect your information.
Contact Information: Spirit Hero, LLC 2010 Crow Canyon Pl, Ste 100, San Ramon, CA 94583 Email: [email protected] | Phone: 800-239-9948