FAQ

online stores

Unlike traditional bulk orders, you don’t have to collect order forms, payments, or sizes from everyone in your group or school.

βœ… We create a custom online store

βœ… Parents shop, choose sizes, and pay online

No more paperworkβ€”just easy, stress-free ordering! πŸŽ‰

Creating a store is easy! Simply click here to setup an online store.

An online store is a hassle-free solution for:

🏫 Schools & PTAs

πŸ† Sports Teams

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Family Reunions

πŸƒ Marathons & Fundraisers

🏒 Companies & Events

…and so much more! Let us set up your store today. πŸŽ‰

πŸ“Œ Group Order Flash Sales – 36-print minimum per logo/screen. Refer to our minimums guide here

πŸ“Œ On-Demand Stores – No minimums!

πŸ“Œ If your store doesn’t sell 36 items per logo, you can extend the sale to allow more orders.

πŸ“Œ If the minimum is still not met, your organization will be invoiced for the remaining items to reach the 36-print requirement.

πŸ“Œ Yard signs require a 24-sign minimum.

🚨 We do NOT offer refunds or cancellations if minimums are not met. Refer to our minimums guide here

We sure do! We offer the best of both worlds. Stores first start off as a group order flash sale. When you buy during the flash sale, you get free shipping and the prices of each item are discounted. These orders are shipped to 1 location and they are sorted, labeled, and bagged for easy distribution!

After the group order flash sale is over, we open your store year-round with no minimums!

You can learn more about our group order flash sales here.

To streamline production, keep prices low, and ensure fast delivery, our flash sales are simplified.

πŸ“Œ Flash Sales: We recommend up to 2 designs, but more can be added if needed.

πŸ“Œ On-Demand Stores: You can have additional designs with no limits!

Let us know what works best for your group! 😊

Unfortunately, we do not provide free samples. Our group order flash sales are screen printed, and each job requires significant setup time.

πŸ“Œ Need to see the product first? You can place a bulk order instead! Let us know how we can help. 😊

πŸ“Œ Group Order Flash Sales: Prices include 1 ink color. Add $1 per additional ink color.

πŸ“Œ Bulk Orders: No limitβ€”use as many colors as you want!

πŸ“Œ On-Demand Stores: No limitβ€”use as many colors as you want!

πŸ“Œ Flash Sale Group Orders: Our designers will create up to two designs for free.

πŸ“Œ Unlimited edits until you’re 100% happy!

πŸ“Œ Need more than two designs? Additional designs are $50 per design.

Let us know how we can bring your vision to life! 🎨😊

Yes! If you’d like the artwork files we created, you can purchase them for an additional charge.

πŸ“Œ PNG/JPEG Files: $50 per logo

πŸ“Œ Vector AI Files: $100 per logo

The price is the same whether it’s a design we created or one we had to re-create. Let us know if you’d like to purchase your files! 🎨

One of the best things about working with Spirit Hero is that you set your own fundraising amounts! πŸŽ‰

πŸ“Œ Add any amount to each item to raise funds for your organization.

πŸ“Œ Payout Options: Fundraising payments are sent via check or ACH.

Payout Schedule

βœ… Flash Sale Payouts – Processed as soon as your flash sale ends.

βœ… On-Demand Store Payouts – Processed on the 1st of each quarter (Minimum $20 required for payout due to processing costs).

Of course! We’re here to make this process as easy as possible for you. πŸŽ‰

πŸ“ž Call us at 800-239-9948 (ext. 2) to speak with a Spirit Wear Specialist.

πŸ“… Prefer to schedule a call? Click here to book a time.

We look forward to helping you! 😊

πŸ“¦ Flash Sale Orders

βœ… FREE Shipping – If all items ship to one location (e.g., school or organization). Shipped via UPS Ground.

βœ… Home Delivery: $5.95 for the first item, plus $2 per additional item.

βœ… Expedited Shipping – Available for an additional cost.

🚚 On-Demand Orders

βœ… Flat Rate: $8.95 per order for home delivery.

πŸŽ‰ Free Shipping Specials

We offer promotions where customers qualify for free shipping when they spend a certain amount.

➑ Current Promo: Free shipping on orders of $75+ (Subject to change).

BULK ORDERS

This is a traditional bulk orderβ€”just let us know how many items you need, and we’ll print and ship everything to one location.

πŸ“Œ The more you buy, the lower the price per item! πŸŽ‰

Let us know how we can help with your order! 🚚😊

To ensure high-quality printing at the best price, we have minimum order requirements for bulk orders:

πŸ‘• Screen Printed Apparel: 24

πŸ§₯ Embroidered Items: 24

πŸ’§ Water Bottles: 48

πŸš— Car Magnets: 100

🧦 Custom Knitted Socks: 100 pairs

🏑 Yard Signs: 24

πŸ”‘ Lanyards: 100

Let us know if you have any questions or need a custom quote! 😊

βœ… FREE Shipping within the Continental U.S. (UPS Ground) 🚚

βœ… Expedited Shipping available for an additional cost.

βœ… Some items (like water bottles) may have a separate shipping fee.

For specific shipping details, talk to a Spirit Wear Specialistβ€”we’re happy to help! 😊

In addition to our amazing online spirit wear stores, we also offer bulk ordering on a variety of custom items:

βœ… Car Magnets

βœ… Custom Knitted Socks

βœ… Yard Signs

βœ… Apparel (T-Shirts, Sweatshirts, etc.)

βœ… Car Flags

βœ… Lanyards

βœ… Water Bottles

βœ… Embroidered Hats

βœ… Embroidered Jackets & Polos

Let us know how we can help with your bulk order! πŸŽ‰πŸ˜Š

Once your order is placed, our designers will work with your school to create a fun and unique design that everyone will love! 🎨

βœ… Up to two design concepts are included in the price.

βœ… Unlimited edits until you're 100% happy!

βœ… Need more designs? Additional designs are $50 each.

Let us know how we can bring your vision to life! 😊

Absolutely! We’re here to make the process easy for you. πŸŽ‰

πŸ“ž Call us at 800-239-9948 (ext. 2) to speak with a Spirit Wear Specialist.

πŸ“… Prefer to schedule a call? Click here to book a time

We look forward to helping you! 😊

customer service

Our customer support rock stars are ready to assist! πŸŽ‰

πŸ“§ Email us: [email protected]

πŸ“ž Call us: 800-239-9948

πŸ•˜ Support Hours: Monday – Friday, 9 AM – 6 PM PST

We’re happy to help with any questions you have! 😊