PLEASE NOTE: WHEN YOU PROCESS A SIZE CHANGE, YOU MUST ENTER YOUR FULL MAILING ADDRESS IN THE "EXCHANGE DETAILS" SO WE CAN SHIP THE NEW ITEM DIRECTLY TO YOU.
CLICK HERE TO ACCESS THE EXCHANGE PORTAL
Online Store Order Exchange Policy
DEFECTS: We guarantee our product quality and workmanship 100%. Any defects or errors on our part will be replaced at no charge. Returns for defects or errors on our part must be made within 3 days of receiving your order.
DETAILS: At the time you place an order, you will be asked to confirm all the details regarding the items, sizes, designs, etc. Each order is custom made, therefore, please double check all the information before completing your purchase.
REFUNDS: All sales are final. There are no refunds but we do have a 30-day exchange policy.
EXCHANGES: If you have a size issue, we have a 30-day exchange policy from the time you receive your order. After the 30-days exchanges are not allowed. In order to process an exchange, please click here.
Our goal is to make sure you are a satisfied customer. If you have any issues at all, please contact us and we will do whatever we can to make you a happy customer.