FAQ

online stores

Unlike a traditional bulk order, you don't have to worry about collecting order forms, payments, and sizes from everyone in your group or school.  We create an online store where parents can shop, choose their sizes, and pay online. 

Creating a store is easy! Simply click here to setup an online store.

An online store is perfect for schools, groups, sports teams, family reunions, marathons, companies, and so much more.

For our group order flash sales, we have a 36-print minimum per logo/screens.  Please refer to our minimums guide here

If your store does not sell 36 items per logo, you can extend the store. If your organization still has not met the 36-print minimum per logo, your organization will be invoiced for the remaining items. Please refer to our minimums guide here. We do NOT refund/cancel orders if the minimums have not been met.

We sure do! We offer the best of both worlds. Stores first start off as a group order flash sale. When you buy during the flash sale, you get free shipping and the prices of each item are discounted. These orders are shipped to 1 location and they are sorted, labeled, and bagged for easy distribution!

After the group order flash sale is over, we open your store year-round with no minimums!

You can learn more about our group order flash sales here.

In order to streamline production, keep prices low, and get the orders out as quickly as possible our flash sales are simplified. We recommend having up to 2 designs for your flash sale but we can add more if needed. You can have additional designs for your on-demand store.

Unfortunately, we don't give out free samples. We screen print our group order flash sales, and it takes a lot of time to prepare each job. You can however place a bulk order.

Group Order Flash Sales:

Prices include 1 ink color. Add $1 for each additional ink color.

Bulk Orders:

As many as you want!

On-Demand Stores:

As many as you want!

For each flash sale group order, our designers will work with you and create up to two designs at no charge. We can make unlimited edits until you are 100% happy with the design. Additional designs are $50 per design.

If you would like the artwork files that we created, you can buy them for an additional charge. The price is the same whether it is a design we came up with or a design that we had to re-create.

PNG/JPEG files: $50 per logo

Vector AI files: $100 per logo

Of course! What is great about working with Spirit Hero is fundraising amounts are set by you! You can add however much you want to each item. Fundraising payments are sent out via check or ACH.

Of course, you can! We are here to help out and make this an easy process for you! Feel free to call us at 800-239-9948 x 2 to speak to a spirit wear specialist. Or feel free to schedule a call by clicking here.

We look forward to helping you!

Our flash sale group orders have FREE shipping! These orders are shipped via UPS Ground. We do have expedited shipping options available for an additional cost.

On-Demand orders that ship to the person's home is at a flat rate of $8.95 for shipping. We do run specials for free shipping if the customer spends a certain amount. The current promotion is free shipping on all orders of $75 or more. This special changes from time to time.

BULK ORDERS

This is a traditional order.  Just let us know how many items you need and we will print and ship everything to 1 location.  The more you buy the less they are!

In order to provide high-quality printing at a low cost, we have certain minimums on bulk orders.

Here is a helpful reference for our minimums for bulk orders:

Screen printed apparel: 24

Embroidered items: 24

Water Bottles: 48

Car Magnets: 100

Custom Knitted Socks: 100 pairs

Yard Signs: 24

Lanyards: 100

Shipping for bulk orders is free within the Continental US! (UPS Ground) . We do offer expedited shipping options at an additional cost. Some items like water bottles have a separate shipping fee. Please talk to a spirit wear specialist regarding your specific needs.

In addition to our amazing online spirit wear stores, we also offer bulk orders!

Items we offer in bulk:

Car Magnets

Custom Knitted Socks

Yard Signs

Apparel

Car Flags

Lanyards

Water bottles

Embroidered Hats

Embroidered jackets and polos

Once an order is placed, our designers will work with your school to create a fun design that everyone will love. You can have up to two design concepts included in the price. Additional designs are $50 per design.

Of course, you can! We are here to help out and make this an easy process for you! Feel free to call us at 800-239-9948 x 2 to speak to a spirit wear specialist. Or feel free to schedule a call by clicking here.

We look forward to helping you!

customer service

Our customer support rock stars are here to assist!  Feel free to email us at [email protected] or call us at 800-239-9948.  Support is available M-F from 9am to 6pm PST.